fb

FREQUENTLY ASKED QUESTIONS

 

WHAT ARE THE PURCHASE CONDITIONS OF MADE-TO-ORDER PRODUCTS?
Our made-to-order products have a minimum order quantity of 48 units, with a delivery time of approximately 45 business days.

You can complete the minimum quantity required as you prefer with the sizes you need.

WHAT´S THE DELIVERY TIME FOR PRODUCTS IN STOCK?
Our products in stock are available for immediate delivery and can be delivered in 1 to 3 business days, as long as they don’t require embroidery. If the products need to be embroidered, the delivery time is between 5 and 10 business days.
HOW CAN I SPECIFY THE CHARACTERISTICS OF MY EMBROIDERY?
When selecting the quantities and sizes of your product, the option to attach your logo in PNG, JPG, or PDF format will be enabled and CLP3500 will be added per each embroidered garment. Once the purchase is made, an executive will contact you to set the color, size, and location of the embroidery of your logo.

TO CONSIDER:
The embroidered garments can’t be exchanged or returned due to sizing mistakes or other mistakes made at the time of purchase, we advise you to carefully check our measurement tables and compare them with a garment that fits you well.

Our embroideries are done with 100% flame-resistant thread, which is why the color palette is limited to certain shades.

WHAT’S THE DIFFERENCE BETWEEN THE FORZA, HYBRID, AND MATRIX LINES?

Our FORZA line is manufactured with natural fabrics, mostly Cotton and Nylon, that when are put under specialized chemical treatments adopt their certified 100% flame-resistant properties. Additionally, we have a wide stock of certified products in this line available for immediate delivery.

The MATRIX line is manufactured with special fibers that are inherently flame-resistant, in other words, they are not put under any chemical treatment to get their flame-resistant quality. They are high quality and resistant fibers that also have other characteristics such as antacid protection and antistatic qualities. This line is solely made to order.

Our HYBRID line is very special and innovative, with unique products, 100% flame-resistant, developed taking into account the comfort, elegance, and protection of workers, not only against electric hazards and flash fire, but also against high and low temperatures, resulting in a line made up of special quick-drying, flexible, and anti-bacterial fabrics, as well as special products to insulate against cold weather and absorb sweat. This line has some made-to-order products.

BEST SELLERS

Contact

ADDRESS

Cuevas 1713, Santiago.

PHONE:

E-MAIL

ventas@mwgchile.cl






    Please select your product

    Diseño y desarrollo de página web por Vakum